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Privacy Policy

At Waypoint Wellness with Dr. Nathan Brown, your privacy is important to us. This Privacy Policy outlines your rights and our responsibilities in handling your personal and health information.

Your Communication Preferences

You have the right to request how you would like us to contact you. You may opt in to receive communications through:

  • Phone Call

  • SMS Text Message
    By providing your phone number and submitting this form, you consent to receive SMS text messages from us. Message and data rates may apply. To opt out, reply “STOP” at any time.

  • Email

Access to Your Records

You may request to view or receive a copy (electronic or paper) of your medical records and other health information we maintain.
Please contact us to learn how to submit your request.

  • We will provide access or a summary of your records within 30 days, as required by law.

  • A reasonable, cost-based fee may apply for copies.

Information Sharing

You have the right to decide if we share your information with family members, close friends, or others involved in your care.

We do not:

  • Sell your information.

  • Share your information for marketing purposes.

  • Share personal contact data (such as phone numbers) or consent details with third parties, affiliates, or partners.

We may use or disclose your health information only for the following reasons:

  • Treatment: To provide you with medical care and coordinate services.

  • Practice Operations: To manage our healthcare operations and improve your care.

  • Billing: To bill and receive payment for services rendered.

  • Legal Requirements: To comply with applicable laws.

  • Legal Proceedings: To respond to court orders, lawsuits, or other legal actions.

Our Responsibilities

  • We are legally required to protect the privacy and security of your protected health information (PHI).

  • If a data breach occurs that may have compromised your PHI, we will notify you promptly.

  • We follow the privacy practices outlined in this policy and will provide you with a copy upon request.

  • We will not use or disclose your information for any purposes other than those described above without your written authorization.